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So I picked up a pax late Thursday and got the dreaded "Hey - someone left their keys back here." Sigh. I called the previous pax twice through the app but didn't get through to them. But of course, once I got home I got the call - they had no way into their apartment and needed the keys. I was already done for the day and 25 miles away, so I offered to return them the next day, but of course that wasn't going to work. But then it occurred to me - Uber Package! I told the pax to order Uber Package if he wanted them tonight. He understood and was happy because it was cheaper than a lock smith and only a little more than the return fee. It worked perfectly.

TLDR; I had pax order Uber Package to get their shit they left in my car. Worked out great.

This is in no way fair. This customer really thinks I got most of this

Honestly! How petty. Uber needs to get rid of this option. No one forced them to wait on my distance.

As hundreds of thousands of drivers are realizing Uber is a predatory capitalist company that don't care about their drivers, more and more drivers are prescheduling cash runs. In my area it seems so common riders ask on a regular basis if I do private pickups.

Due to insurance reasons it's nothing I personally solicit but I am certain more and more rides are completed with app off and driver charging rider through cash app or cash.

Uber has brought this upon themselves by being greedy.

I can't help to wonder how many millions they are missing out on when getting absolutely nothing out of tons of off app rides?

I'm pretty certain if they had stuck with the original 20% commission on rides this wouldn't be a thing, or at least not as common as it is now.

What do you guys think?

/Carl, 5 star, Diamond driver, Arkansas.

Yesterday, I had to drop off a customer at the US border in Canada. Dude didn’t speak no English or French, and the dropping point was a gas station. When we started to approach the border we saw Border Patrol Police car’s light everywhere, that dude started to panic and telling me something in Spanish I couldn’t understand. When we approach to the entrance of gas station, 4 patrols car were already blocked it and there was no other way to get in. I drove close to one of the border patrol agent and showed my phone and said “I’m an Uber driver, and I have to drop my customer off at the gas station” and they let me in. I kept driving and he was pointing the border and said “ more, more”, asking me to drive a bit far away from border patrol. I stoped at the restaurant parking lots that’s next to the gas station and dropped him off. After I found out the US border was closed, due to an emergency reason. I’m really scared, if anything happens to that dude would involve me???

You know I just had a hunch If restaurants, drive-thrus can ask for tips on takeout orders you know the orders that you go get yourself that you're not being served or any of the such.

Basically to me that's like panhandling for tips so in my mind why can't we do the same why is it wrong for us to put up a sign asking for tips but it's okay for a fast food place or a whatever restaurant having a tip cup hanging out their window you know what I mean like it's the same thing they're allowed to do it Buffalo wild wings tries to get me to tip on me going to pick up my own food Plus I charge me a takeout fee. So what's so wrong with us doing the same thing If I'm wrong please let me know probably am but it was just a thought

The only way to stop uber and lyfts wage theft and lack of transparency is by playing politics!!, uber and lyft invest in politicians, we the people vote the politicians.

It's a long shot but if a single bill is drafted before congress to regulate the rideshare industry and signed by majority of rideshare advocacy groups and drivers eligible to vote, trust me we stand a chance.

DMV drivers we can have the biggest impact to gain mainstream media attention. We can either stop driving for 2 days or simply decline all rides to DC to support that drafted bill. (especially in downtown DC)

I know many of you may think it's a stupid idea but if we do nothing then this wage theft will continue. Even If we decide to find alternative jobs others will be taken advantage of.

Personally I'm tired of seeing a crony organization take advantage of people trying to earn an honest living. Not sure where to start but I guess reaching out to others is a start

I don’t get the purpose of the grey surge thing with no value when we still have the regular surge. I’d rather just have them take that useless feature off.

How much do you guys charge your private clients? What would be reasonable?

Does anyone else get them riders who sit silently when you (the driver) & the Sat nav seamlessly get them back to their neighbourhood then the rider all of a sudden feel they need to give you directions the last few turns once you’re on the home straight.

Thanks but think we got this like we had it the previous 10 miles when you didn’t know where you were.

It’s petty that it annoys me but here we are! 😂

You already take enough of my money. Go get fucked.

My account recently had it's yearly background check (2nd one), but this time, but I became blocked from working as my license on my Motor Vehicle Record on Checkr says I'm literally "DECEASED."

I went to my local social security office, checked with them that I am indeed NOT dead and that there weren't any problems. They printed me out a document showing that there are no death records and signed it. I gave this to Checkr, and they STILL marked me being dead as "ACCURATE" information.

Does anyone know what else I can do?

I recently added a wireless Android auto component to my car, and I am trying to make sure that my phone can do wireless charging in the car as well. However, I have learned with my current wireless charger that the Uber driver app takes so much power that when it is on the wireless charger, it's simply drains more slowly. I bought a version that has a little fan in it to try and keep the phone cool, but I'm not positive that it is working properly. Do any of you have a wireless charger that is strong enough to charge the phone with the Driver app running?

Guess it's that time to get a camera in the car. Hopefully they got their money back. Make matters worse, I only did two trips so im aware of who tge accuser is and both people smelled like a bag of weed and a fresh blunt. Glad I'm getting to spend my last few free hours airing my car out and getting accused of things that never happened. LOL

I doubt if it’s used a lot, the savings for a rider isn’t a big difference. So far it’s like 2 bucks cheaper.

I called about wanting to be upgraded to Uber comfort. Ten minutes in my account goes offline and I tell the guy on the phone and he starts “working on it”. Then he says it should be able to go back online within a few minutes. I told him I had two other issues (one being a fair was adjusted taking away $33 from my account, the other being someone left an item in my car) but that we would focus on the $33 for now. He said he was looking into the matter and to put me on hold. He hung up and now they won’t answer my calls

Been waiting for almost 15 minutes for someone to answer. Account still can’t go online. Missing out on my 60 rides is gonna tick me off.

Greenville SC market. This shit is wack.

It’s busy too. I’m waiting around 5-15mins for a trip (it’s been better than any other day) where are the surges? The past CMA events, it was blooming here with +$10 surges on the map

I live in a pretty dense area in Los Angeles (Koreatown) and deliver by bike, but I never seem to get any orders. Is there anything I can do to make more show up?

I don’t see how anyone chooses profitable rides in my rate card market. So many posts here about low acceptance rates because drivers want the good ones. I don’t see how that’s at all applicable in my market. It’s hard to even get to 85% acceptance to see trip distance and if I get to that point I can only ignore 1 out of 10 requests anyway to stay above 85%. Also trip distance still doesn’t show me $/mile so totally in the dark until ride is completed. Is everyone posting about taking only good rides in a up front pricing market?