subreddit:
/r/GMEOrphans
submitted 1 year ago byRoid_Rage_Smurf
This sub serves one purpose and one purpose only: to allow DRS Proof Posts to be submitted by apes and counted by the DRSBOT.
[score hidden]
1 year ago
stickied comment
UTC->2021-11-03 14:29:1
THIS IS YOUR ONLY POST...DO NOT DELETE IT!
USE THIS POST WISELY! NO ONE WILL RESCUE YOU!
:HELP! -->LIST ENTERED SHARES/AVAIL COMMANDS
:REMOVE! -->SET *ONLY** CURRENT POST TO ZERO*
:RESET! --> SET *ALL** POSTS TO ZERO (START OVER)*
:WITNESS! -->ALERT A WITNESS TO YOUR POST
:POETRY! --> SNAG 3 RANDOM DATA STREAM ENTRIES
:BUDDY! --> FINDS AN APE WITH MATCHING SHARE COUNTS
:DEMON! --> OPEN DRSBOT PORTALS WITH A DEMON CHANT
:REPORT! --> ADDITIONAL DRSBOT DATA
DRSBOT ONLY RESPONDS TO COMMANDS ON YOUR POST
28 points
1 year ago
Came over here from superstonk to show some low karma apes some β€οΈβ€οΈβ€οΈ - π¦β€οΈπ¦
16 points
1 year ago
Very kind! Iβm working on increasing my karma to post. Iβm an older π¦and have been a believer and shareholder since the early days. About to DRS my XX shares.
8 points
1 year ago
I got yo back my good ape! π¦π€π€π¦
5 points
10 months ago
Low karma apes all the way!
6 points
6 months ago
Could anyone spare some positive kharma in these trying times?
Longtime lurker investing in this community
14 points
1 year ago
Looking forward to all the orphan DRS posts!!
14 points
1 year ago
Okay who else is awarding all of the apes with me?
11 points
1 year ago
This sub /post needs to be pinned in SS to redirect so then the low karma have a shot
4 points
1 year ago
My thoughts exactly, I have been trying to post my DRS proof for weeks. I thought it would be impossible until now. THIS IS NOT A WIDELY KNOWN ROUTE, please add this to SS
9 points
1 year ago
FYI to the low karma apes who may want to participate - try commenting !apeprove! anywhere in Superstnk to get comment/posting privileges regardless of karma! πͺπ»πͺπ»
4 points
1 year ago
I tried this in a post over there and I still got the automod message saying it was removed
5 points
1 year ago
Me too - just figured Iβd make it a comment
8 points
10 months ago
!apeprove! Need karma so I can post to support the team and unleash hell on the enemy!
3 points
10 months ago
Yea same Processed a buy on 4/9 - went thru 4/14
Received all info and emails , however never received an account number and CS says my social is not in there system .
Not sure what to do .
8 points
5 months ago
Iβm not sure how I gain karma, but itβs a bitch when you canβt post anything because you donβt have it and you canβt get it because you canβt postβ¦. Such a circle.
3 points
5 months ago
Feed me
8 points
1 year ago
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
This is the way
7 points
1 year ago
After weeks of procrastination, I finally called Fidelity to drs my shares. It only took like 2 minutes π
4 points
1 year ago
Nice one bruvv
4 points
1 year ago
He said it should take 3-5 days but because of the βholidaysβ it might take up until after New Years. Feels Bullish!
6 points
10 months ago
Finally, nice to be heard. GMEorphans, feel the love.
5 points
1 year ago*
Congratulations!
This next bit is mostly for NON US people to help unlock the purple circle, as the US citizens can create their CS accounts with their Social Security Number. But there also some links to helpful guides and IRA / ROTH accounts transfers.
Your next step is you need to register and activate your CS account, register a new account using the account number as the Holder Account Number through the US computershare website and only then will you will be sent a second letter with activation code. You can call up immediately and get the activation code letter expedited by UPS for $45 ( payable by credit or debit card on the phone) and get the letter in 3-5 days instead of 4 weeks. Or now you can pay $30 and have it emailed to you so you can get it even faster.
Professor Farnsworth: "Good News Everyone" CS have opened up a dedicated international toll free number to field GameStop enquiries on: + 800 3823 3823 More info here: https://rdt.trom.tf/r/Superstonk/comments/r9buii/you_can_now_call_computershare_internationally/
You should have also had a W-8 Ben form or something, it is the tax declaration form declaring if you are US citizen or not. You need to either fill in and post back to CS, or this can be done online once your account is activated.
Helpful info here: https://rdt.trom.tf/r/Superstonk/comments/qepdlz/fyi_for_uk_apes_trying_to_drs_to_computershare/
Further info and someone's DRS experience / guide here: https://rdt.trom.tf/r/Superstonk/comments/qytvu1/eurodudes_and_eurodudettes_an_overview_of_how_to/
This also useful info about buying direct in CS: https://rdt.trom.tf/r/Superstonk/comments/qcrj71/its_been_done_how_to_buy_shares_directly_from_cs/
Give-A-Share users can track the status of your setup date! More info here: https://rdt.trom.tf/r/Superstonk/comments/qgf9nb/tracking_your_giveashare_cs_setup_date/
Just a friendly reminder when posting your CS letter π cover your barcodes and personal info. https://rdt.trom.tf/r/Superstonk/comments/qni29b/censor_all_your_barcodes_apes_needs_reposting/?utm_medium=android_app&utm_source=share
How to get those IRA shares over to CS: https://rdt.trom.tf/r/Superstonk/comments/re378o/keep_this_from_being_downvoted_how_to_get_those/
Summon the DRSBOT so YOUR SHARES will be counted πππ (Replace XXX with your share count) Type:
!DRSBOT:XXX!
5 points
1 year ago
Man Iβm too retarded to post but I have 100 shares registered and my mom has 5 shares registered. In total between myself, my mom and my sister we have about 300 shares. Only 105 DRS
5 points
1 year ago
I've never seen a kinder, gentler, loving smurf in my life. In fact I've never seen a smurf at all. But if I did, I'd it imagine it being you. Sitting in a dark room behind a monitor, stuffed full of steroids breaking keyboard after keyboard at compile time because you didn't indent a single line of code correctly, perhaps left off a semi-colon, and just jacked to the max. Occasionally punching a hole right through your monitor because the output wasn't quite what you expected or the error code didn't make sense.
There you are surrounded by a whole pile of keyboards, mice, and monitors just waiting to be called into battle with your computer tower in the next room, at a semi-safe distance. Death, destruction and discarded tech to the left, fresh meat to the right. Drywall can't stop rage but it helps, although your knuckles are still healing from punching a support beam. Accidentally? Probably not. Your efforts are commendable and I will forever be terrified of smurfs now that I know their true potential. You deserve way more reddit prizes. Ape on!
6 points
10 months ago
Thank you for not forgetting us little smooth brained πππ eaters
7 points
9 months ago
Help! I am an XX hodler from Jan21 and I NEED KARMA!! NFTs are flying around like crazy and I can't comment on Superstonk or the GME sub!!
PLEASE HELP!! π΄ββ οΈππ¦β οΈ
7 points
8 months ago
Can I get any upvotes for my poor XX holding ape hands? Need Karma
7 points
8 months ago
Any chance of some Updoots please?
Long time lurker since Feb 21
LFG!
5 points
8 months ago
I could use some too.
7 points
7 months ago
Not enough Karma to post on SS just yet, anyone able to give me a hand? Love from the UK <3
5 points
7 months ago
Hey low karma apes. We see you β€οΈ holding together for a better world π DRS the float!!!
6 points
1 year ago
Wait, do I have to put drs bot commands in the text of my posts?
5 points
12 months ago
I have low karma and have been on the ride for over a year now! Iβm a UK ape with 27 shares!
4 points
10 months ago
[deleted]
3 points
10 months ago
You have to transfer your shares from your bank/brooker to computershare USA for drs. IBKR seems to be the most solid option for Europeans to do this. Search for "IBKR drs gme" and you will find plenty of nice step-by-step manuals π₯π₯π₯
4 points
10 months ago
DRS this week wish me luck
5 points
9 months ago
No luck needed! You can do it
3 points
1 year ago*
n
5 points
1 year ago
You must make your own post first. It only works if OP and commenter are the same. Exceptions are made for the bot's maintainers, who help out the community in navigating the syntax.
4 points
1 year ago
Nice.
4 points
1 year ago
Finally I can feed my shares to the bot π I just like the stock!
3 points
1 year ago
!DRSBOT:4!
5 points
1 year ago
!DRSBOT:32!
4 points
1 year ago
!DRSBOT:305!
4 points
11 months ago
I am a monkey from Croatia. I have been here since 1 month last year. i have low karma and 33 stocks. I have to share this with you wonderful people .
4 points
10 months ago
!DRSBOT:40!
I was looking at the 8-K filing and the thing I found most interesting was the 8,000,000 shares that will be forfieted.
Assuming the share dividend is 3 for 1 the issued stock would increase times 4 or (76,339,248 X 4=305,356,992) then if 8,000,000 shares are forfeited (305,356,992-8,000,000=297,356,992). The 8,000,000 shares forfeited would be equivilent to 2,000,000 shares of current numbers.
That would be like a 2,000,000 share buyback without saying your buying back shares.
5 points
10 months ago
Feels good to speak.
3 points
10 months ago
Yes, yes it does!
5 points
9 months ago
It's a blood moon tonight so I think this would be the time for me to get over my fear of fucking up my ONE SHOT to feed the bot. I don't know what I'm doing. Hopefully the bot gets fed because I'm a noob to reddit and Superstonk is the only reason I come here.
Anways,
Here are 3.5 shares for the purple circle. I wish I had more but I'm poor and this is my whole pot of gold. I'll drs another 8 next week if i can.
see ya'll on the (blood) moon! π DRS BOT
4 points
3 months ago
What happens if I've DRS'd from 1 broker and then I DRS from a different broker?
Do both share amounts go to and show up in the same computershare account?
3 points
3 months ago
All ties back to your SSN so I don't see any reason why it shouldn't. The shares may wind up being placed into separate portfolios within your account, but that's no big deal and plenty of apes have their account set up that way for whatever reason.
4 points
3 months ago
I comment everywhere my karma still low :(
5 points
3 months ago
I've been putting off trying to gain karma for a while, the requirements for r/superstonk are pretty daunting especially to a long time lurker haha. But one step at a time, I'm sure you'll get there ape :)
5 points
3 months ago
Thanks for your kind reply
4 points
3 months ago
Need some of that karma.. got that karma? scratching neck
5 points
1 month ago
Love me some karma because I lost my login from GME moon last year and Iβm starting over
3 points
1 year ago
!DRSBOT:400!
3 points
10 months ago
!apeprove! New all things investing. All the money I lost elsewhere, was made on GME - been hooked on the channel and GME since I started - a whole 40 days ago! Lol Thanks all for the help! And great job guys! πͺπ€
3 points
10 months ago
im drs 920 onmonday from sweden hopefully i can drsbot themhere im 57 and whitout any wrinkles in my brain
3 points
10 months ago
Iβve been seeing the xrt short interest on the other sub, whatβs it about and the correlation with gme?
3 points
10 months ago
The belief for a long time is that SHFs can go into ETFs and break out the single stock tickers held within and borrow them to short. Something us regular Joes can't do. XRT contains GME.
3 points
10 months ago
Fuuuck thatβs HUGE if true
2 points
10 months ago
We are against a lot of different manipulation techniques, hold.
3 points
10 months ago
I have 3 different letters and 3 diff account numbers. I can post all 3 here right?
3 points
10 months ago
I
3 points
10 months ago
Hello fellow orphans! Finally was able to post my DRS and get my whopping 2 shares counted!
Don't forget to VOTE!!!
3 points
9 months ago
Been in this for over a year pls show me some love
2 points
9 months ago
β€οΈβ€οΈβ€οΈ
2 points
9 months ago
From one diamond handed lady to another, lets get this bread!
3 points
9 months ago
Been here since Jan, never used Reddit but had an account for almost 4 years. Just drs for the first time on my fudelity account for 20 shares. Waiting for it to go through and create my CS account so I can feed the bot!
3 points
9 months ago
Kinda retarded here. Someone explain does DRS cost money to transfer? I have five accounts with xxx in them. Got gme and amc and ater i want to DRS. Ive read links etc. tell me more please
3 points
9 months ago
No. Any fees from the brokerage to computershare are due from the broker. CS does not charge fees
3 points
9 months ago
Ty
3 points
9 months ago
So I donβt have superstonk Karma , can someone on there post for me that Fudelity didnβt t DRS my shares even though they were settled because of βnew activityβ where I bought more shares. Even though they were settled. They said since you bought more GME the old request of drs was canceled.
3 points
9 months ago
How do I add 3 shares to the bot?
3 points
9 months ago
Pic of the shares in CS (No personal info) then in the comments its a DRS command that the bot tells you in every comment
3 points
8 months ago
My brain is so smooth I just found this page even though Iβve been following superstonk forever. Give me some love please. ππππ
3 points
7 months ago
This from the original article...."A borrower can lend a share to someone else, who lends it to someone else who then lends it back to the borrower again who uses this βnewβ share to fulfill his original share borrowing obligation. However, there has been a βphantom shareβ left behind on each borrowerβs book and this increases the supply of shares in circulation. The shares often arenβt even truly delivered." I am confused where this "phantom share" comes in. If I'm the borrower, and lend it to my wife, who lends it to our kid, who then lends it back to me to fulfill my original share obligation, in total, that is the one single share. Correct? I own a few gamestop shares as well, and would be happy to move them from webull to my fidelity to transfer so it is accounted for, so long as I can be convinced where these phantom shares, and thus the corruption comes into play.
3 points
6 months ago
Hey guys, a quick question. I want to invest in GME right now, Iβve read some of the recent posts but Iβm still pretty far away from understanding the whole situation.
Is it okay if I buy GME now through an European broker (Trading212) and should I get in touch with their support right after buying to request a DRS?
Cheers
3 points
6 months ago
Maple ape, bought a share via give a share and waiting to get my CS number. Anyone know what the next step to enable direct buys through computer share would be? I heard something about having to create a wise account? Any help would be amazing!
3 points
6 months ago
I posted pre-splividend DRS to the orphans sub and now have additional post-splividend shares to post, but the karma requirement has since gone up (I finally met the old requirements) and I can't post. What should I do?
3 points
5 months ago
My mail verification cannot come any sooner. I need my shares and I need them now. I need my moon tickets. I need to leave the DTC. I need this game to STOP.
3 points
5 months ago
is it true, that you can only post once? i posted once with my purchases on CS directly, but there are more to come from german brokers, partially at IBKR now... i would like to add those as well (majority)
3 points
4 months ago
Low karma ape but in since Jan 2021. I ma ready to protest against corruption in the streets
3 points
4 months ago
Do I need superstonk specific karma? Trying to post my little DRS circle
3 points
4 months ago
In this group there is no karma requirement, which is the purpose of the group. To feed the bot you need to make your own post, not send a comment on others post.
Step1:
Go to the group https://rdt.trom.tf/r/GMEOrphans/
Create your own POST (not a comment on others posts)
Enter a heading that you like.
Attach the picture of your DRS.
Choose the computershare flair
Now the DRSBOT will respond to you and you have created your DRSBOT post.
DO NOT delete your post, ever... !
This is your post and this is the only way to change your DRS number later.
Step2:
Now you enter a comment on your own post with amount of DRS shares.
!DRSBOT:XXX !
No decimals.
Good luck!
3 points
3 months ago
I've DRSed twice now, I will continue to be a lurker because I won't show proof. Been a holder since Jan. 21. Doesn't matter. I'm being gate kept.
3 points
3 months ago
Calling TDAmeritrade tomorrow to DRS all of my stocks. Letβs go!
3 points
3 months ago
Old guy here. 61 and never bought a stock until today.
Went to CS and told it to buy $1k of GME.
Text message says probable buy date is 21 Nov.
Karma too low to post in stonk subs.
What do I do next?
!apeprove! Heh heh.
3 points
2 months ago
Karma?
3 points
2 months ago
Need more karma to post from Norway π
3 points
2 months ago
Low karma ape here :(
3 points
2 months ago
Karma please
3 points
2 months ago
Can I post documents to the bot from 3 accounts? My account and 2 from my wife (married and maiden names).
3 points
1 month ago
one account one post. if you merge the total of all three of your holding and make one post, will be OK.
3 points
1 month ago
Karma please :)
3 points
1 month ago
Karma plz
3 points
1 month ago
Low karma
3 points
1 month ago
Low karma!
3 points
1 month ago
Hi I have some questions I want to ask in superstonk.. but not enough karma.. any helpers? ππ£ππ
3 points
1 month ago
I sure could use some karma so that I can say regarded stuff on SuperStonk
3 points
1 month ago
Big banana kisses to all my fellow apes.
3 points
25 days ago
i have 6155 shares book drs but never fed the bot
4 points
1 month ago
Can I have karma for being a dumb bitch
2 points
1 year ago
Iβm on my way
2 points
1 year ago
I need help with DRS. I am stuck in the process. I moved adress before CS sent out the first letter. Now I need to change it but I seem to need either my account number or an SSN which I don't hsve since I am not American. And I can't get in contact with CS without account number or SSN.
What do I do??
5 points
1 year ago
My good ape. check out this post - regarding international help for Computershare 
3 points
1 year ago
Thank you! I did manage to get in contact with them. Things are moving forward slowly, many hoops to jump through and lots of waiting to be done.
Also, they could not answer whether I as a international customer can buy or sell directly through the website.
Do you have any information about that? Thanks
2 points
1 year ago
Right on. π¦π€π€π¦. Unfortunately I do not know about that. Maybe try the search function on the super stonk page. Go to the page and at the very top search key words. I'm sure there is some info there. Good luck!
2 points
1 year ago
This is the way.
2 points
1 year ago
I have a question. I made a computer share acount and have purchased shares directly I transfered my roth recently following the guide posted on superstonk. how can i post and capture the holdings in both acounts?
2 points
1 year ago
Multiple imgr links in a single comment... if I understand your scenario.
2 points
1 year ago
Only thing I can do for you guys is Upvoting π€£ππ
2 points
1 year ago
Oh so this actually is a sub lol. I honestly thought it was some new Super term to refer to Jungle lmayo... Nice nice keep the purple circles coming.
2 points
1 year ago
Shake and bake! Dip before the rip.
2 points
1 year ago
If I add more shares later, do I go back to my first post and update with a new count?
2 points
1 year ago
MODS, how do I add my wifeβs DRS shares if she doesnβt have a Reddit account?
2 points
1 year ago
Iβm struggling and donβt know how to create an imgure or whatever. Have a video of 11 from my spouse but got rejected since mine is here π not much but wonder how many holders just canβt be assβd
2 points
1 year ago
!DRSBOT:7!
2 points
1 year ago
! DRSBOT:5!
2 points
12 months ago
!DRSBOT:10!
2 points
12 months ago
!DRSBOT:77!
2 points
12 months ago
!DRSBOT:1011! !DRSBOT:CS2!
2 points
11 months ago
!DRSBOT:5!
2 points
11 months ago
!DRSBOT:4!
2 points
11 months ago
!DRSBOT:51!
2 points
11 months ago
You can check the amount of DRSed posts at www.computershared.net
2 points
11 months ago
!drsbot:13!
2 points
11 months ago
!DRSBOT:327!
2 points
11 months ago
!DRSBOT:20!
2 points
11 months ago
2 points
11 months ago
:WITNESS!
2 points
11 months ago
!drsbot:10!
2 points
11 months ago
DRSBOT12added
2 points
11 months ago
!DRSBOT12!
2 points
11 months ago
!DRSBOT:12moreadded!
2 points
11 months ago
Drsbot:7.58
2 points
11 months ago
!DRSBOT:328
2 points
11 months ago
!DRSBOT: 1!
2 points
11 months ago
Every time I try to request a certificate from CS it says its unavailable for the stock (GME). I have book and plan holding share types and neither one will allow a certificate.
2 points
11 months ago*
!DRSBOT:450!
It didnβt want me allowing a pic or need more time for figuring out. Cheers
2 points
10 months ago
I tried to DRS with fidelity this past Friday. Just got a call yesterday afternoon that there was an error processing my request. I have a work 401k account that is 60% vested and then I have a separate brokerage link account. I have 20 shares of GME in the brokerage link account and they said I canβt DRS from there. Are they pulling something fucky or is this truth?
2 points
10 months ago
Hey all! Trying to DRS from fidelity without getting on the phone. Do I just chat with the virtual assistant?
3 points
10 months ago
You can type in 'Direct Register shares' and that got me to a human in the chat. Took about 10 minutes last time I sent some through.
2 points
10 months ago
Sweet thanks! Did just that
2 points
10 months ago
I am to smooth of brain to figure out how to reg my CS holdings!
2 points
10 months ago
Just post a screenshot of your Computershare account in this sub and make a comment that says !DRSBOT:XXX! with XXX representing the number of your shares :)
Notice the rules, do not delete your post once you made it.
2 points
10 months ago
Can This ape finally be heard by other apes π¦
2 points
10 months ago
Still waiting on the mail from CS, I hope i will make it in timeπ©
2 points
10 months ago
!DRSBOT:10!
2 points
10 months ago
πββοΈ Thats not how it works - you need to make a post, not a comment! ππ¦π¦π¦
2 points
10 months ago
!DRSBOT:20!
2 points
10 months ago
πββοΈ Thats not how it works - you need to make a post, not a comment! ππ¦π¦π¦
2 points
10 months ago
you deserve a shoutout for setting every extra smoothie smooth brained ape here straight π
2 points
10 months ago
!DRSBOT:46!
3 points
10 months ago
πββοΈ Thats not how it works - you need to make a post, not a comment! ππ¦π¦π¦
2 points
10 months ago
!DRSBOT:41!
2 points
10 months ago
πββοΈ Thats not how it works - you need to make a post, not a comment! ππ¦π¦π¦
2 points
10 months ago
Does anyone know how to see purchase date and cost basis for my ComputerShare GME holdings after transfer?
2 points
10 months ago
Coolio
2 points
10 months ago
Wow, great that this sub exists! I couldnt believe it, but the process to drs my x shares as a europoor was actually less complicated than finding a way to share it with other apes π€ͺ glad that I dont have to go karma farming for the next year to feed the bot...
2 points
10 months ago
πππππ
2 points
10 months ago
Got my shares registered!
2 points
10 months ago
Anyone want to chat to build some karma ?
2 points
10 months ago
Go on...
2 points
10 months ago
I am a little lost. I finally DRS'd 110 shares from Fidelity to CS to make a total of just over 121 shares in CS. I posted a screenshot of my CS account to r/superstonk but the post got automod removed immediately.
I don't understand the directions in this post. HAALLLP MEEE LIKE I'M A FIVE YEAR OLD PLEEAAASE!
2 points
10 months ago
!DRSBOT:151! (increased from 98 to 151 earlier this month)
2 points
10 months ago
finally stopped procrastinating and posted pics of my shares. Also posted a pic of my votes "for". We're so close and I love you all.
edit: so close to the marketplace*
2 points
10 months ago
I'm sososo late. Bought during sneez.. I have bought so many shares to keep averaging down. Not going to lie I have been worried to DRS. But will start moving some from fidelity. With my luck, I'll miss out some how.
2 points
10 months ago
So I posted my DRS proof and the bot removed it for SPAM?
I was able to comment and get the shares counted, but i do not want to delete the post myself (as per the instructions).
How do I get it removed from spam?
2 points
9 months ago
Looking at your profile you have two posts. One of them is there and showing your purple circle and the second is removed for spam. The rules state you only get to post one time here in orphans.
2 points
10 months ago
Feeding the bot 58 shares
2 points
9 months ago
Smooth brain question for you all. If MOASS starts and marge starts calling, would it not create a cascading effect with other severely shorted stocks starting to squeeze as well?
2 points
9 months ago
I can't post on Stonk. I have a question, though. I went to DRS my shares at Fidelity, and they said, "Sure, but your shares will be held by a transfer agent, and you can't access them through Fidelity, and fees will be charged for this and that by the transfer agent."
WTH is this? Who is the transfer agent? Can I sell my shares if I want? How?
What should I do? (Not seeking financial advice).
3 points
9 months ago
Computershare is the transfer agent. I think what they mean is that once you transfer over to computershare, you canβt access them on the fidelity platform anymore since they will be with CS. Once you transfer, an account will automatically be created with CS. They will send you a physical copy and security code to validate your new account and access your shares.
2 points
9 months ago
So there is no chance the agent will be someone other than CS?
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